L.A. Care Medicare Plus (HMO D-SNP) on NationsBenefits is a health plan that coordinates Medicare and Medi-Cal benefits under one health plan to offer a network of providers and pharmacies that will provide your Medicare and Medi-Cal services and Medicare Part D prescription drugs in one place. Enrollment in L.A. Care Medicare Plus depends on contract renewal.
Over-the-Counter (OTC) Items
At the beginning of each calendar quarter, your OTC card is loaded with the quarterly OTC amount for your plan. We will provide up to $150 quarterly (every 3 months) to use for approved, non-prescription OTC items. Your balance does not carry over—try to spend the full amount on the items you need before the end of each quarter.
lacare.nationsbenefits.com
L.A. Care Members can visit lacare.nationsbenefits.com for more information on their OTC benefits and to activate their card. To login, visit lacare.nationsbenefits.com/login. For assistance, call the help line at 833-571-7587 (TTY: 711). You can use this benefit to order non-prescription OTC health and wellness items such as cough and cold medicine, vitamins, pain relievers and bandages. Your OTC allowance card, along with activation instructions and an OTC catalog will be mailed to you.
Activating Your Card
- Visit the page https://lacare.nationsbenefits.com/activate
- Enter the 16 digit card number and expiration date of your Benefits Mastercard® Prepaid Card.
- Enter your Date of Birth and Last Name provided to your health plan during enrollment.
- Finally Click on the Activate Card Button.
- If you need assistance please Call 833-571-7587 (TTY: 711)
Contact Information
Phone
- For more information on becoming a member, call 1-833-592-3767 (TTY: 711), 24 hours a day, 7 days a week, including holidays.
- If you are a member of L.A. Care Medicare Plus and have questions, call Member Services at 1-833-522-3767 (TTY: 711), 24 hours a day, 7 days a week, including holidays.
L.A. Care Medicare Plus Attn: Member Services Department 1055 W. 7th Street Los Angeles, CA 90017
Non-Discrimination
L.A. Care Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Translation Services
You can get this information for free in other languages. Call 1-833-522-3767 (TTY 711), 24 hours a day, 7 days a week, including holidays. The call is free.
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