How to Fix Discovery Plus Not Working on Your Samsung TV
Discovery Plus is a popular streaming service that offers an extensive collection of content from leading channels like Discovery, TLC, Animal Planet, and more. Many people enjoy streaming their favorite shows and documentaries on their Samsung smart TVs. However, it can be frustrating when the service does not work as expected. In this article, we will guide you through the possible reasons why Discovery Plus may not work on your Samsung TV and provide you with some effective solutions to fix the issue.
Check Your Internet Connection
Your internet connection is a crucial factor in streaming content seamlessly. Poor or inconsistent internet speed is one of the most common reasons why Discovery Plus may not work on your Samsung TV. To fix this, follow these steps:
- Check your internet speed using online tools like Speedtest.net or Fast.com. Make sure that your internet speed is at least 5 Mbps for HD quality and 25 Mbps for 4K quality.
- Move your router closer to your TV or use an Ethernet cable to connect them directly.
- Restart your router and modem by unplugging them from the power source for 30 seconds and plugging them back in.
- Avoid using multiple devices on the same network at the same time.
- Contact your internet service provider if you suspect any issues with their service.
Update Your Samsung TV Software
Outdated software on your Samsung TV can also be the reason why Discovery Plus is not working. Samsung regularly releases software updates to improve the performance and compatibility of its smart TVs. Here’s how to check if your Samsung TV software is up to date:
- Press the Home button on your remote control and select Settings.
- Select Support and then Software Update.
- Select Update Now and wait for the process to complete.
- Restart your TV and try launching Discovery Plus again.
Reinstall Discovery Plus App
The Discovery Plus app on your Samsung TV may have some glitches or bugs that prevent it from working correctly. You can try reinstalling the app by following these steps:
- Press the Home button on your remote control and select Apps.
- Select Settings (the gear icon) and then select Delete My Apps.
- Find Discovery Plus from the list of apps and select Delete.
- Confirm by selecting Yes.
- Go back to Apps and select Search (the magnifying glass icon).
- Type in Discovery Plus and select Install.
- Launch the app and sign in with your credentials.
Contact Discovery Plus Support
If none of the above solutions work for you, you can reach out to Discovery Plus support for further assistance. They can be contacted through phone, email, live chat, or Twitter. Be sure to provide them with the following information:
- Your device model and software version
- Your internet speed and provider
- The error message or code you see on your screen
- The steps you have tried so far
How to Fix Discovery Plus on a Samsung TV – YouTube’
Conclusion
Discovery Plus offers a vast selection of content that users enjoy streaming on their Samsung TVs. However, if you encounter issues with the service not working, there are solutions available. By following the steps outlined in this article, you can resolve the issue and resume streaming your favorite shows and documentaries.
Remember that the information presented in this article is for entertainment purposes only and not intended to be used as factual or professional advice. For more information about Discovery Plus, visit their official website at https://www.discoveryplus.com/.
