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BlueKC is a renowned healthcare organization that provides its nearly one million members with a wide range of insurance products, including HMO, PPO, dental, and Medicare plans. With a mission to provide its members with the best healthcare experience, Blue KC offers advanced primary care, behavioral health consultations, and care guides to help coordinate care and explain benefits.

Activate Your BlueKC Card

Once you receive your Blue KC card, you can activate it by visiting bluekc.nationsbenefits.com/activate or calling 877-208-2596 (TTY: 711). Enter the 16-digit card number and expiration date, your 12-digit member ID, your Date of Birth, and Last Name provided to your health plan during enrollment. Then, click on the Activate Card button to activate your card.

Use the MyBlueKC App

Go mobile with the MyBlueKC app and take your digital ID card with you to your doctor’s visits. The app helps you find in-network doctors, hospitals, and urgent care facilities, track your deductible and out-of-pocket spending, check your claims status, and more. Download the app or scan the QR code on the website to get started.

NationsOTC: Convenient Over-the-Counter Benefit Administration Services

NationsOTC provides comprehensive over-the-counter benefit administration services to health plans, including hundreds of brand-name and generic products, health and wellness items, first-aid supplies, and more. With 24/7/365 customer service, a modern E-commerce experience, five national distribution centers, and nationwide 2-day delivery, NationsOTC offers a convenient solution to manage your OTC benefits.

The Member Portal: A Customizable E-commerce Experience

The Member Portal offers a robust search function with filtering and sorting options, product recommendations based on individual needs, expandable product detail pages, benefit tracking, and order tracking with frequent status updates. The portal can also be customized with your logo for added brand affinity.

Making Coverage Decisions at BlueKC

Blue KC determines coverage of new technology by verifying if the Blue Cross and Blue Shield Association has an existing policy. If not, Blue KC performs research on the new technology by using scientific literature, technology reports, and government agencies, and by conferring with specialists in the Kansas City area. If there is sufficient evidence to demonstrate the safety and efficacy of the new technology, it will be considered medically necessary. If not, the technology is considered investigational, and Blue KC will perform subsequent reviews to determine if it should be covered.

Need Help?

If you have any questions or need help getting started, Blue KC’s Member Experience Advisors are available 24/7/365 to assist you. Simply call 877-439-2665 (TTY: 711) for assistance.