Kworld Trend / Bank of ireland app not working ssl certificate, Bank of Ireland has confirmed an issue with its online applications and services affecting thousands of customers.
Users have experienced an unexpected outage and are currently unable to access the 365 mobile app and online banking services.
This issue, which arose earlier today, led to an urgent statement from the Bank of Ireland who said they were trying to resolve the issue as quickly as possible.
The bank also issued an apology for any inconvenience.
The Bank of Ireland app does not work with an SSL certificate
Bank of Ireland said it was working to fix an issue with its mobile app and online banking platform Banking 365 that was currently affecting thousands of customers.
The Bank of Ireland’s mobile app and a section of their website are currently down due to an unexplained issue, leaving users unable to check their bank balance.
Customers were left particularly upset by the outage as many had hoped to check their bank balance and salaries on the last Friday of the month.
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This issue, which arose earlier today, led to an urgent statement from the Bank of Ireland who said they were trying to resolve the issue as quickly as possible.
The bank also issued an apology for any inconvenience.
The statement, which was posted to the Bank of Ireland’s official Twitter account shortly after 12:30pm, read: “We are aware that some customers using our mobile app and 3650nline are currently experiencing difficulties. We are working to fix this issue as quickly as possible and apologize . for any inconvenience we may cause you.
The exact time frame for the decision has yet to be determined. Bank of ireland app not working ssl certificate
Complaints
The disruption alarmed dozens of Bank of Ireland customers who took to social media for clarificationu. And to vent their frustrations.
Many customers have reported being unable to access the bank’s mobile app and 365Online platform. With the first complaints appearing on social media at around 9am this morning.
When clients tried to use the application, they were met with an error message saying: “The SSL certificate is invalid. The server cannot be trusted.”
Secure Sockets Layer (SSL) is a network protocol designed to secure communications. Between web clients and web servers over an unsecured network, such as the Internet.
One Twitter user said: “Anyone having issues logging in to the @bankofireland mobile app? Getting a message saying there is a problem with the SSL certificate.”
Another asked on Twitter: “What’s going on with the Bank of Ireland?”
A third claimed: “It is not possible to access the Banking365 app or perform online transactions.”
Another person said: “bankofireland what’s going on with the app and 365 online? You can’t access either..”
Customers are advised to keep an eye on official updates from the bank regarding the progress of resolving the issue. Bank of ireland app not working ssl certificate
